Terms and condition

TERMS OF SERVICE

Please read these terms of service carefully before accessing this software. Your access to and use of this software is conditioned in your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who access or use this software.

Account:

Every buyer is responsible to secure and protect their account on our website. You are bound to fully responsible for all activities occur under the account and any other actions taken in connection with the account.

All license id's and domain informations are stored in our database but if our security personnel sees a problem with your license or website, they will immediately contact you through email. If the act found to be used in breach of the terms of use, our staff are authorized to suspend the license temporary advising you what action is required to resolve the matter, or in cases of a severe or repetitive problem, where advice has been ignored, revoke your license without refund and seek deletion of the software by your host server.

Support:

We have reliable support team ready to tackle any issue encounter while using the script. They are available in installing the software if you are unable to install it and in dealing with any error encountered during the use of unmodified software. i.e error cause by the script itself.

Note: Customization, professional installations, additional functionality, are not included in our free support.

Payment: 

We do not handle payment directly, but rather refers the payment to a secured third-party payment processor (BMTmicro) which handles all aspects of the payment process. Any payment issues or disputes should be resolved directly with the payment processor. When you make an order, we will be notified by the payment processor (BMTmicro) that a payment has been made that means the payment has successfully passed a fraud review, you will receive an automatic mail immediately and access to the dashboard will be granted for you to download the product.

This only applicable to the script and plugins, you will need to request for App setup if it was App you paid for unless if it was an App Enterpise plan which comes with source codes and can be downloaded immediately payment made and confirmed.

Upgrade: 

 We shall provide enhancement to the product time to time in order to meet our customer's ambition. This enhancement shall include all modifications to the software including, but not limited to increase in speed, efficiency, security or ease of use of the software, or add additional capabilities or functionality to the software.

There is access to upgrade from x version to y version while upgrade license is still active. The purchase comes with one year free Upgrade license, You will need to extend it with token amount when it is expired only if you wish to download new update.
 

Newsletter:

If you request for a download link to crea8socialpro free trial version or you purchase a license of crea8socialpro, we will add your email address to our newsletter to keep you update in development, release and other relevant items. You are chance to unsubscribe from this mailing list at any time by clicking the unsubscribe link provided in the newsletter email messages.